Privacy Policy

Zhongchu Supply Chain Management (Suzhou) Co., LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], and any other services we offer (collectively, the “Services”). By using our Services, you agree to the terms outlined in this policy.

Information We Collect

We collect both personal and non-personal information from you to provide and improve our Services.

Personal Information: When you interact with us, you may provide personal information, including but not limited to:
- Contact Details: Name, email address, phone number, and company name.
- Account Information: Username, password, and other login details.
- Transaction Information: Billing and shipping addresses, payment information, and purchase history.
Non-Personal Information: This includes anonymous data such as browser type, device type, operating system, IP address, and site usage information. This information helps us improve our site and tailor the user experience.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect data about your interactions with our site. You can control cookies through your browser settings but note that disabling cookies may affect your experience with our Services.

How We Use Your Information

We may use your information for the following purposes:

To Provide Services: Process your orders, manage your account, and facilitate transactions.
Communication: Respond to your inquiries, send updates, and communicate essential information.
Marketing and Promotions: With your consent, we may send promotional content about new products or services that may interest you.
Improvement of Services: Analyze usage data to enhance the quality of our website and customer experience.
Security and Fraud Prevention: Protect against unauthorized access, security incidents, and fraud.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may engage third-party vendors to perform functions on our behalf (e.g., payment processors, hosting providers). These parties are bound by contractual obligations to keep your data confidential and only use it for specified purposes.
Legal Compliance: We may disclose your information if required to comply with legal obligations, regulatory requirements, or protect our rights, property, and safety or that of others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. However, no method of electronic transmission or storage is 100% secure. We encourage you to use caution when sharing personal information online.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access and Correction: You may request access to or correction of your personal information by contacting us.
Opt-Out of Marketing Communications: You may unsubscribe from promotional emails by following the unsubscribe link in the email.
Deletion: You may request the deletion of your data, subject to legal obligations or other necessary record-keeping requirements.
Data Portability: You may request a copy of your data in a structured, commonly used format.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not cover those sites. We are not responsible for the privacy practices of third-party websites, so please review their privacy policies directly.

Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently gathered data from a minor without parental consent, we will delete it promptly.

Changes to This Policy

We may update our Privacy Policy occasionally. Any changes will be posted on this page, and the “Effective Date” at the top will be revised. Your continued use of our Services following any modifications indicates acceptance of the updated Privacy Policy.